Heading into the busiest shopping time of the year, Amazon is suddenly facing threats of a boycott over censoring Wikileaks.  Seems like a good time to dust off the #amazonfail hashtag.
It started last week, after a hacker took one of Wikileaks’ sites down with a relatively weak attack. Wikileaks moved their online base to Amazon, which from a technology perspective makes a lot of sense: their services are reliable and very scalable. So it was all good. Briefly.
Yesterday, after a public request from Senator Lieberman (and rumors of pressure from DHS), Amazon shut Wikileaks’ sites down for “unspecified violations” of their terms of use. I think EFF’s Kevin Bankston speaks for a lot of us when he describes it as “disappointing”.
Unsurprisingly, there are calls for a boycott. From Austria, Kurier has a great screenshot in Wut weil Amazon Wikileaks fallen ließ. Seattle Weekly has a good roundup including links to the Facebook page and the #amazonfail hashtag.
Hey wait a second.
Where have I heard that before?
Back in 2009, Amazon removed several thousand books written by lesbian, gays, feminists, and people with disabilities from their bestseller lists. For a few days, the Twitter hashtag #amazonfail was the hotbed of online organizing: sharing links, quick communications, and getting visibility. Amazon’s stock plunged at the threat of a boycott, although quickly recovered thanks to a timely report on Kindle sales.
The National Coalition Against Censorship’s flowchart, Nancy Johnston What I’ve learned from Amazonfail on Read Street, and Mary Hodder’s Why Amazon didn’t just have a glitch on TechCrunch give some different perspectives on what happened then. My roundup in #amazonfail and we’re not done yet has a lot more links if you’re interested.
The two key takeaways, though, is that the threat of a boycott sparked a strong market reaction then — and a lot of smart people spent time thinking about what it would take to make a boycott work.
The timing’s disastrous for Amazon. A lot of people still haven’t done their last-minute shopping yet.  True, they’ll also get some extra business from people who support their stance; I suspect the Limbaugh and Lieberman families and fans will be doing a lot of their Christmas shopping at Amazon this year. But in this economic climate it’s a lot easier to say “I’m going to buy from somebody else” than it is to say “I’m going to spend more on books, DVDs, and Kindles than I had planned” so the balance favors the Wikileaks side.
I don’t know how much of their business comes from Europe and other areas where there’s already a lot of anger against the US over the Wikileaks cables.  Barnes and Noble’s Nook, Apple’s iPad, and the Android tablets that are coming out are good alternatives to Kindles — and I bet there are some European- and Asian-based book readers that people who really want to send a message could buy. So a boycott could get a lot of support.
We shall see. If I were Amazon, or one of their investors, I’d be pretty nervous right now.
for an excellent discussion of Wikileaks and Julian Assange’s “theory of change”, I strongly recommend Aaron Bady’s Julian Assange and the Computer Conspiracy; “To destroy this invisible government†on zunguzungu and his followup comment here.
Facebook page Image via Kurier
amazon.fail Image via Women’s Media Center
jon | 02-Dec-10 at 7:56 pm | Permalink
Amazon’s statement denies that it was government pressure:
A lot of people have also pointed out that there were actually only a few hundred cables being hosted there, and they actually had been redacted. Details, details.
Read Write Web points out that by this standard, Amazon wouldn’t have let people host the Pentagon Papers. Good insight.
jon | 02-Dec-10 at 7:57 pm | Permalink
Meanwhile, Tableau Software, a small Seattle firm, removed visualizations of the Wikileaks data in response to Lieberman’s comments.
To the right is a screenshot from Techdirt. Clearly a threat to democracy.
In the Guardian, Charles Arthur reports:
The comments on Tableau’s site are overwhelmingly against their decision, including people saying “won’t use Tableau Software anymore,” “time to start shopping around for new visualization tools,” and “companies who are unwilling to support free speech do not receive my support.” Yeah really.
December 4: Curtis Cartier’s Tableau Software Boots WikiLeaks Without Prodding, Finds Swift and Harsh Backlash Among Users in Seattle Weekly has a bit more on Tableau’s decision and the reaction, including this:
Quora | 02-Dec-10 at 8:26 pm | Permalink
Why did Amazon pull the plug on Wikileaks and will it bite them?…
In addition to Werner Vogels answer to “why” above, there’s also speculation that they did this in response to threats of a boycott from people opposed to WikiLeaks
And it very possibly could bite them. There’s starting to be discusison of a cons…
jon | 03-Dec-10 at 7:51 am | Permalink
Julian Assange responding to a reader’s question in The Guardian:
jon | 03-Dec-10 at 7:57 am | Permalink
Rebecca Mackinnon’s WikiLeaks, Amazon and the new threat to internet speech is a great look at the issues. Some excerpts:
jon | 03-Dec-10 at 8:17 am | Permalink
Rainey Reitman and Marcia Hoffman of EFF, in Amazon and WikiLeaks – Online Speech is Only as Strong as the Weakest Intermediary:
libhomo | 03-Dec-10 at 6:24 pm | Permalink
I canceled my Amazon account, and I haven’t even started my Solstice shopping.
jon | 04-Dec-10 at 9:24 am | Permalink
Well done! I’ve gotten emails from three friends who have canceled their accounts as well.
In case anybody’s wondering, I don’t have an Amazon account. For a while it wasn’t really a policy on my part; I just prefer to buy books in independent bookstores, and I’m lucky enough to spend a lot of time in cities like Seattle and San Francisco to have them. But then after their embrace of DRM for the Kindle and #amazonfail, I decided that they weren’t the kind of company I want to give my money to.
jon | 04-Dec-10 at 9:26 am | Permalink
Daniel Ellsberg, of Pentagon Papers fame, has written an Open Letter to Amazon.com. Some excerpts:
Daniel goes on to call for Amazon insiders to leak information about what political pressures were brought to bear — a position enthusiastically endorsed by Andy Greenberg of Forbes.
Adding a personal note: back in 2008 when I was helping organize the Get FISA Right protests on my.barackobama.com, email went across the list from somebody named Daniel Ellsberg. I sent him mail saying “you probably get this all the time, but by any chance are you the Daniel Ellsberg?” Much to my delight, it was, and we struck up an email conversation. Wow! My dad was an anti-war college professor back in the day, and so I grew up seeing Ellsberg as a hero — which he continues to be. And his book Secrets gets more interesting every time I reread it and see how the Bush regime paralleled so much of the Johnson/Nixon Vietnam era.
jon | 04-Dec-10 at 11:04 am | Permalink
Add PayPal and their owner eBay to the list of companies choosing not to stand up for free speech. They’ve has suspended Wikileaks’ account for violating their Acceptable Use Policy, specifically the clause that “our payment service cannot be used for any activities that encourage, promote, facilitate or instruct others to engage in illegal activity.”
On Wired’s Threat Level Kevin Poulsen comments
Indeed.
Nothing new here, of course: PayPal’s well known for suspending accounts and freezing business’ money for all kinds of different reasons. For businesses, Web Distortion has a handy list of 17 PayPal alternatives.
jon | 04-Dec-10 at 11:32 am | Permalink
On the Boycott Amazon for Dumping Wikileaks Facebook page, I saw a post from Paganarchy Press that they asked their distributor not to sell their books via Amazon. In a comment on their Facebook, they explain why:
Kudos to them!
While checking out their Facebook, I saw that they had just released a book called LIBER MALORUM: Children of the Apple. Cool cover art, and since I just finished writing a draft novel for NaNoWriMo g0ddesses.net involving the famed Golden Apple of Discord, I decided to check it out. Here’s the blurb:
The biggest slice of collaborative magical fiction since the bible.” When Bernadette breaks into her ex-boyfriend’s house to steal his laptop, little does she realise the enormity of what she has let herself in for. Join Bernadette as she is unwittingly drawn into a bizarre yet uplifting circus of sex, drugs, music, witchcraft, anarchy and apples. Liber Malorum is an extraordinary serpent of a journey that weaves into the kaotic underbelly of civilisation. It spins through the myths and legends of an eclectic mix of 23 authors into a dangerous anti-authoritarian tapestry of spell-binding proportions. This is a call-out for the tearing down of fences, beliefs and boundaries. It is an intriguing seed of disobedience planted into the fertile soil of the strangest world: our own. A juicy, delicious apple of a book. “Harry Potter – if Irvine Welsh had written it!!” – Katherine Lambert
Cool!
As I wrote on Paganarchy Press’ Facebook, I know what I want for the holidays!
jon | 05-Dec-10 at 9:43 am | Permalink
A few tweets from the last ten minutes:
jon | 05-Dec-10 at 10:07 am | Permalink
From ALT1040 in Spain, a pair of posts. Eduardo Arco’s Se convoca a un boicot a PayPal y Amazon por negar el servicio a WikiLeaks is a short description of the reasons people are boycotting, and ElÃas Notario’s Ayudemos a WikiLeaks: recursos para hacerlo has instructions about how to donate to Wikileaks, boycott Amazon and PayPal, and mirror the site.
On Twitter, I saw ALT1040 described as the “largest tech blog” in Spain. Considering the Wikileaks revelations about the US pressuring Spain to head off court investigations into Guantánamo Bay torture allegations, rendition, and the killing of a Spanish journalist by US … I can see why people there might not be too happy with Amazon.
jon | 05-Dec-10 at 10:17 am | Permalink
Here’s what OpenBSD’s Theo de Raadt said after removing links to Amazon from their site :
the project has in the past received a small pittance of money for sales
referrals to amazon, but it is wrong to accept this bribe money from such
people. instead, we will let people who want these books make their own
decisions as to where to purchase books.
for more details, read
http://www.cjr.org/the_news_frontier/why_amazon_caved_and_what_it_m.php?page=all
jon | 05-Dec-10 at 10:20 am | Permalink
Alejandro Ribó’s Letter to Amazon: Why I closed my accounts after your censored Wikileaks challenges Amazon’s reasoning for closing down the site, and ends with
In my opinion, Amazon.com’s action is a blatant attack on freedom of expression and the right of citizens to access the information that is theirs. Therefore, I do not wish to have any relation with your organization.
jon | 05-Dec-10 at 10:34 am | Permalink
Esperanza Hernández’ Convocan boicot contra Paypal y Amazon por darle la espalda a Wikileaks, on FayerWayer, has a great graphic and some excellent framing: the Empire strikes back, and social networks spring to Wikileaks defense.
Hooray for “las redes sociales”!
jon | 05-Dec-10 at 11:11 am | Permalink
Of course there are a range of opinions on Amazon’s actions. As I write this, the most popular comment in the Hacker News discussion Let Amazon know we’re boycotting them because of Wikileaks asks how to let Amazon know he approves of what they’ve done and isn’t boycotting. But it’s far from the only view.
Here’s thangalin’s comment
jon | 05-Dec-10 at 11:35 am | Permalink
In I am Boycotting Amazon for the Holidays, Al Sweigert discusses why he’s removing kids programming book “Invent Your Own Computer Games with Python†from Amazon’s CreateSpace service:
Al adds that he’ll be taking a look at Powell’s Books, Half-Price Books, Borders, Barnes and Noble, Biblio and others for gifts this year. Good advice for all of us!
jon | 05-Dec-10 at 11:42 am | Permalink
Quick digression: in Is Twitter Barring Wikileaks From Its Trending Topics Lists?, Angus Johnston looks at allegations that Twitter has been manipulating “trending topics” to reduce Wikileaks visibility. Great data and analysis.
And Daniel Putsche tweeted a nice screenshot of intense discussion on the PayPal Deutschland Facebook page.
jon | 06-Dec-10 at 9:37 am | Permalink
Dave Winer’s Boycott Amazon? Not doing it, on Scripting News, gives his following reasons not to boycott:
1) he’s not sure he wouldn’t have done exactly what they did
2) Amazon’s got competition so it’s not that big a deal if they don’t stand up for free speech
3) he depends on Amazon a lot
4) last time he boycotted Amazon (over one-click), some other open tech advocates didn’t so he felt his stand was pointless
Given all that, his conclusion:
It’s fascinating language. Rarely do I see people so explicitly discuss their decision not to be principled. As cent says it he comments
Guan Yang argues that this may turn out to be a bad business decision:
Update: the Hacker News discussion has more. Dave characterized my summary as “nasty”, and hasn’t replied to my followup. Based on the voting, a majority of folks saw it the way I did. Here’s what Andrew Cooke had to say:
jon | 06-Dec-10 at 9:50 am | Permalink
The Math Gladiator also made an anti-boycott post:
WikiLeaks right now is a giant pile of shit from a legal standpoint, and Amazon must uphold its terms of service to protect legitimate customers (like me). If Amazon gets sued and bankrupt, then I’m absolutely fucked.
WikiLeaks is basically a homeless beggar looking for places to take a shit, and they are going to shit on your carpet. Would you let that happen to your home? Of course not.
There’s a lot in common with Dave’s response here …
jon | 06-Dec-10 at 10:43 am | Permalink
There are also some better-argued cases for not boycotting. Bob Murphy’s post on LewRockwell.com is a good example, and so is Cori’s response to Dave Winer.
Jon | 06-Dec-10 at 11:11 am | Permalink
“If Amazon gets sued and bankrupt, then I’m absolutely fucked.”
What a statement.
jon | 06-Dec-10 at 11:24 am | Permalink
Ola Bini’s Boycotting Amazon and PayPal:
Victor | 07-Dec-10 at 4:10 pm | Permalink
Canceled both, my Amazon and my PayPal accounts. Extremely disappointed in both businesses. That is not the way to do business. It’s a pure “head in the sand” approach to solve problems.
jon | 09-Dec-10 at 11:15 pm | Permalink
In PayPal Busted for Bogus Wikileaks Excuse in Valleywag, Ryan Tate reports:
Oh snap. Here’s what the Times said:
Meanwhile, Senators Lieberman and Collins praised Amazon.
jon | 09-Dec-10 at 11:24 pm | Permalink
Avaaz and CREDO Action have launched a petiton, to go with ones from CODEPINK and Charles Davis on Change.org
jon | 09-Dec-10 at 11:57 pm | Permalink
In Anonymous stops dropping DDoS bombs, starts dropping science, Boing Boing summarizes:
Good pivot.
In comments, tamgoddess observes
Thank God I don’t have to do anything. I’m a girl.
And mikep adds
Is it just me or does anyone else feel like they’re in the last ten pages of a Neal Stephenson novel? The bit where all the various plot lines start bashing into each other with real force?
jon | 10-Dec-10 at 11:20 am | Permalink
Of course not everybody supports Wikileaks. On TechCrunch, Paul Carr thinks Everyone at Le Web is Wrong: Wikileaks Should be Condemned not Celebrated:
They don’t think much of Paul’s post in the comments:
Hagbard Celine is one of the protagonists in Robert Anton Wilson and Robert Shea’s Illuminatus trilogy. Hail Eris! All Hail Discordia!
PS: yes, that’s the same Paul Carr who made a racist joke about Mexicans in his blog post about TechCrunch disrupt.
jon | 10-Dec-10 at 11:50 am | Permalink
From Amazon Take Down of Wikileaks – Is the Free Internet Dead?, with The Real News Network’s Paul Jay interviewing Marc Rotenberg of EPIC, Rebecca Parsons of Thoughtworks in Bangalore, and Tim Bray (formerly of Sun):
We shall see …
jon | 10-Dec-10 at 12:42 pm | Permalink
In Can Free Speech Be Protected on a Private Internet? in Der Spiegel, Konrad Lischka comments:
Well said. Speaking of which, there’s a protest scheduled at Amazon’s headquarters in Seattle on Monday.
Liminal states :: Calling the Troops to Battle: EFF’s Say No To Censorship Campaign | 10-Dec-10 at 3:00 pm | Permalink
[…] have also been incredibly successful. So if they decide to get involved with something like an Amazon boycott, it could make a big impact — especially if they can work effectively with other […]