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Dealing with trolls on Twitter: #p2, #tcot, #topprog, #bipart, and a magic search query

the freemont troll, photographed by Thom WatsonOne of the challanges with using Twitter for activism is one that’s all too familiar to anybody who’s spent time online: dealing with trolls and other disruptions.*  Twitter hashtags are completely open, so anybody can post on them, which means we frequently see tweets like:

I should also state that some sissy liberal might find me MEAN spirited and rough but they usually like it .. #p2 #rebellft # …

Thanks for sharing, dude.

Of course an occasional tweet like this isn’t a big deal; they’re easy enough to ignore.  The bigger problem is with posts that lead to heated debates that cause so much traffic everything else gets lost.  Last night, for example, one person wound up accounting for over 75% of the traffic on #p2 (counting his tweets and others responses to him).  When this happens, people start to tune out — and based on research from Susan Herring and others, women in particular are far less likely to participate.

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#topprog: #tcot, trolling and topics for #fem2.0

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Update: #topprog Tweetup : Tuesday Night 7:30 EST : Subject – topprog.org features, functionality, and community. Please Retweet!  H/T @cacardinal

The new #topprog Twitter hashtag for progressives continues to make progress with a good range of topics and tweeters — including big names like @blogdiva, @PunditMom (who’s moderating a breakout session at fem2pt0 tomorrow), and @JoeTrippi.

The progressive blogosphere’s ignoring it, of course,* but the conservatives of #tcot are nervous enough that they’re already labelling it a #fail, thinking about flooding it, and coming up with euphemisms for trolling.  And in fact @The_Anti_Guru’s “active engagement” probably accounts for over 50% of the traffic, counting replies.  Guy attempts to disrupt and dominate conversation in potentially-woman-friendly-space, film at 11!

Gender issues aside, a lot of people are skeptical whether it’s possible to have meaningful conversations on Twitter.  Won’t the loudest voices drown everybody else out?  The three loudest tweeters yesterday had 46, 30, and 29 tweets yesterday.  As calibration, @drdigipol, aka Alan Rosenblatt, who as the creator of the list presumably has as much to say as anybody else, had 7.   So it’s easy to overlook @lizandra311’s updates on the Rootscamp in Philadelphia, or the occasional posts from @blogdiva, @Heardtfelt, @myrnyatheminx, @GetFISARight and others.

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Microsoft layoffs

5000, but only 1400 announced now … meaning everybody gets to twist in fear over the next 18 months.  As MiniMSFT says:

Personally, I feel like we’ve taken the Sword of Damocles and rammed it through a bunch of pink slips and now we intend to dangle that above the head of Microsoft for the next year and a half. All the way through the end of FY10, folks. “Cut once, cut deep.” Or, you know, don’t. If you have insight to this counter-intuitive plan, please share.

The earlier thread on Mini is also good reading.

Meanwhile, Google defied expectations with strong results — as did Apple and IBM.

jon

PS: There’s a Facebook group Help Microsoft Friends Find a Job (and no doubt others).

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How’d that one get by QA: Z2K

Ya can’t make stuff like this up.  From Ginny Mies at PC World:

Picture this: You’re gearing up to create a killer playlist on your 30GB Zune for your annual New Year’s bash. All of a sudden, your Zune locks up, reboots itself, and freezes. What the heck is going on?

Fox News picks up the story:

Later in the day, Microsoft finally figured it out. While writing some of the driver software, the world’s biggest software company had forgotten to compensate for leap years.

The solution? Wait 24 hours until Jan. 1.

As Joseph Flatley says on Engadget, let’s hope they get it right by 2012.

But wait, there’s more:

Even then, there may be a pesky digital-rights-management issue.

“If you’re a Zune Pass subscriber,” the posting continues, “you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.”

The Microsoft posting promised a fix by the end of the next leap year in December 2012.

Looks like they’re on top of it.

Happy software quality/DRM new year!

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“A very special Ad Astra holiday” 2.0

For those of you who have gotten to know me over the last twelve months, Ad Astra (Analysis and Development of Awesome STRAtegies) was a grassroots strategy/culture change project I led at Microsoft.  Its positive focus, wiki-centricity, and network-oriented strategies foreshadowed a lot of work on Get FISA Right and the Voter Suppression Wiki; it’s also where I learned about advertising, something that’s proven very useful in our work with SaysMe.tv.

Wow, what a year!

Welcome to Ad Astrans and friends.  There’s a lot to catch up on and I hope that everybody uses this thread to start doing so.   If you haven’t been tracking it closely, Ad Astra-style wiki/social network activism has gone mainstream over the last six months — poke around the blog for more.  w00t w00t!  More on all that soon …

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Creating the future: Computers, Freedom, and Privacy 2009

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From conference co-chairs Cindy Southworth and Jay Stanley’s Call for presentations, tutorials, and workshops:

The 19th annual Computers, Freedom, and Privacy conference is now accepting proposals for panels, workshop sessions, and other events.

CFP is the leading policy conference exploring the impact of the Internet, computers and communications technologies on society. It will be taking place in June 2009, just months into a brand new U.S. administration — an exciting moment in history, as we look into the future and ask, “Where do we go from here?” For more than a decade, CFP has anticipated policy trends and issues and has shaped the public debate on the future of privacy and freedom in an ever more technology-filled world. CFP focuses on topics such as freedom of speech, privacy, intellectual property, cybersecurity, telecommunications, electronic democracy, digital rights and responsibilities, and the future of technologies and their implications.

We are requesting proposals and ideas for panels, plenaries, debates, keynote speakers, and other sessions that will address these and related topics and how we can shape public policy and the public debate on these topics as we create the future.

More information, and a link to the submission form, here.  The submission deadline is December 19 January 23.

CFP has always been a meeting ground for different perspectives: academics, privacy advocates, corporate types, government, activists, and at times hackers and students.  The quality of presentations is high, and there’s a good mix between big names and “not the usual suspects”.   Washington DC, six months into a new administration that’s being described as “the first internet presidency”, with privacy and civil liberties issues on the table … it should be a particularly good year!

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A proposal for Obama’s new CTO: Require independent review by technical experts

Yesterday my former Microsoft colleague Matt Lerner, now at FrontSeat (“software for civic life”) sent out mail about the new ObamaCTO.org site, a user-powered forum for gathering and prioritizing ideas for Obama’s new CTO.  Anybody can register, vote on ideas, or submit your own; in a twist from digg-style rating, each person is limited to ten votes, and you can apply up to three on any given topic.  Unsurprisingly, I immediately voted for Ensure reliable & trustworthy election technologies.🙂

The site’s very well done, powered by UserVoice, with a straighforward interface.  Micah Sifry’s Never Mind Who; What Should S/he Do? on techPresident has more details on this site (as well as a new report on the role of the CTO from the 21st Century Right to Know Project).

And far be it from me to pass an opportunity for grassroots activism by.  Here’s my submission:

Require independent review of projects by technical experts

Over the last 8 years, many governmental projects have failed to take into account basic principles of systems and software engineering, design, computer security, and privacy.  The REAL ID proposal, for example, stored personal data in unencrypted form, relied on databases which didn’t yet exist, and ignored the questions of false positives due to inaccurate data.  Independent review by experts can detect these issues early in the process, which either gives time for them to be addressed or allows the project to be rethought far more cheaply.

If you think it’s reasonable, please vote it up!

jon

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Radio, radio. You’re gonna hear me on your radio. Tonight!

On Saturday, Jon hosted a major organizing conference call that became a strategy session for countering voter suppression nationwide. And, so, in a bit of marvelously self-reflexive irony, with Jon’s help, we’ll be using that same approach to make this hour of our show into a kind of national town meeting of the air, by modeling some of the local connections we’re making, while also connecting with others in Jon’s networks doing other important work in localities nationwide. Somewhat confused by all of this? Tune in on Sunday to see how it works in practice…. but, regardless, be sure to join in our conversation by calling us at 321-1670 (local) or 1-877-867-1670 (nationally).
— John Quinlan and Harry Waisbren, Forward Forum.net

live and streamed at WTDY 1670 in Madison
8-9 PM CDT

Questions via email: Forwardforum@aol.com
Phone-in during show: 1-877-867-1670
Live discussions to follow, on the Voter Suppression wiki and at MadProgress

These discussions are part of the Voter Suppression Wiki’s October 25-28 Workshop on Last-minute Strategies to Reduce Voter Suppression — see the announcement for more context.  We laid some ground work for this in a phone call yesterday, and there are a lot of interesting potential topics to cover — as well as important stuff happening in Wisconsin, as Ed Garvey’s Cheers for the voters! on Fighting Bob describes.

Please join us!

jon

PS: If there are topics you’d like us to cover, either in the on-air discussion or follow-on online, please mail them to forwardforum@aol.com … or leave them in comments here.

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Announcing a last-minute workshop on “Last-minute strategies for reducing voter suppression”

voter suppression wiki logoHeading into the last ten days before the election, it’s clear that is there are still huge opportunities to reduce voter suppression.  How to make best use of this time?  There are so many groups doing great stuff here that there are lots of opportunities for synergy; at the same time, there’s also a lot of redundant effort, and lack of awareness of key assets like the 1-866-OUR-VOTE/1-888-VE-Y-VOTA hotlines.  With so much going on in every state, use of social networks combined with community-based online/offline communication and media strategies could make a huge difference.

If we had a year to plan for this, and an infinite budget, it would be great to get everybody together at a conference so that people could make connections and find out what’s going on, with a goal of getting teams in place to make progress on various initiatives.  Oh well, maybe next time.  For now, we’ll do it in cyberspace.

Announcing …

The cyber-workshop on
Last-minute Strategies to Reduce Voter Suppression
October 25-28, 2008
http://www.votersuppression.net/page/Workshop

Opening phone call: October 25, 1 PM PDT

On-air discussion at Forward Forum: October 26 6-7PM PDT
(live chat to follow)

Facebook event here — invite your friends!

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Live from Madison this Sunday: social network activism and the Voter Suppression Wiki

voter suppression wiki logoI’ll be appearing on John Quinlan and Harry Waisbren’s show Forward Forum this Sunday from 8-9 CDT, on the air in Madison and streamed live at WTDY.  I met Harry working on Get FISA Right, and so we’ll be discussing social network activism in general, looking at some of the experiences I discuss in Reflections and Cognitive diversity and the US 2008 Election.  With the election right around the corner, though, we’ll probably be devoting the bulk of our time to election protection projects, including Twitter Vote Report and the Voter Suppression Wiki; and Harry will set this in the broader context of Beyond Iraq: A Time to Break Silence.

Madison is a hotbed of activism and this show has a solid following, so one thing we’re going to try to do is use this appearance to galvanize the cyber-brainstorming on the wiki, collecting good ideas and sparking connections during the show.  It’ll also be a great chance to highlight what every voter can do — see Baratunde Thurston’s 12 Ways To Safeguard Your Vote In Under 10 minutes — and give an update on our North Carolina action alert.

In short it should be entertaining, interesting, and  useful.  Not sure about the details, but there may well be an opportunity for callins or perhaps a live chat — if not during the show, then after.  Harry will be getting a blog post with more details up on MadProgress … so please, tune in!

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Voter Suppression Wiki: 40,000+ votes at risk in North Carolina, please help get the word out

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After posts by me on Pam’s House Blend Sunday night and Baratunde Thurston on Jack and Jill Politics last night, we’re on day three of the Voter Suppression Wiki‘s first-ever action alert.  The issue of confusing ballot design where North Carolina “straight party” voters need to make sure to vote for a Presidential candidate as well has been getting noticeably more attention: a couple of excellent posts by Chris Kromm on Facing South [1, 2] go into more detail on the “1% undervote” estimate and the implications of 40,000 or more votes not counting this election, and the Obama Straight Flip video is helping get the word out to Democrats via YouTube.

Of course, many of the people most at risk for losing their vote don’t read political blogs or watch YouTube.  And individual experiences in early voting, for example in this thread on NCBlue, vary greatly: some sites have helpful poll workers and “greeters” to remind people, others doen’t, and there’s plenty of room confusion.  So we think there’s still plenty of opportunity to help in getting the word out.  Baratunde summed it up well:

I would add that you should post this blog item to the walls of your facebook friends who live in North Carolina asking them to spread the word. Email it to family and friends down there. Call them. We cannot let this new voter participation go to waste!

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“e-Deceptive Campaign Practices”

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The Electronic Privacy Information Center (EPIC)’s Technology and Democracy 2.0 report on “e-Deceptive campaign practices” is getting released on Monday, along with a parallel report from Common Cause and Lawyers Committee for Civil Rights covering the legal and policy issues.  Contributors include computer security legends like Peter Neumann (of Bell Labs, SRI and comp.risks fame) and Bruce Schneier, Erik Nilsson of Computing Professionals for Social Responsibility, Poorvi Vora of George Washington University, Juan Gilbert of the Human Centered Computing Lab of Auburn University, Lillie Coney of EPIC … and me.  Pretty illustrious company.  Mom will be proud 🙂

“Deceptive campaign practices” has a very specific meaning in election protection work.  From EPIC’s announcement:

Deceptive campaigns are attempts to misdirect targeted voters regarding the voting process for public elections. Election activity that would be considered deceptive could include false statements about polling times, date of the election, voter identification rules, or the eligibility requirements for voters who wish to cast a ballot. Historically, disinformation and misinformation efforts intended to suppress voter participation have been systemic attempts to reduce voter participation among low-income, minority, young, disabled, and elderly voters. In 2008, millions of new voters are engaging the political process through Internet communication, which presents an opportunity to review the technology and the incident of e-deceptive campaign practices.

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